1) The price and/or reservation of the services that make up the tour, transfer or service are subject to modifications without prior notice when there is an alteration in the services, modifications in the costs or in the expected exchange rates, for reasons not attributable to the parties.

2) All amounts paid before the final confirmation of the services are received as a reservation. The definitive confirmation of the services and respective prices will occur with the issuance of the service order or service voucher with full payment of the contracted services.

Registrations will be received through payment for each reservation whose value is the total of the reservation.

Accommodation for the specified number of nights, in the hotels mentioned in the itineraries or vouchers, order of services, or others of equal or higher category, occupying single, double, triple, etc. rooms, as chosen, with private bathroom according to each case and taxes. Meal regimen as indicated on each occasion. Visits and excursions included in the purchased package and detailed in the vouchers. Transfers to and from airports, terminals and hotels, when indicated. The planned number of days of accommodation taking into account that the day of hotel accommodation is calculated from 3:00 p.m. and ends at 10:00 a.m. the following day, regardless of the arrival and departure time and the complete or partial use of it. . The hotel industry considers arrival as a full day, even if the accommodation period is shortened due to time differences. The duration of the tour will be indicated in each case taking as the first day, the day of departure and as the last day including the day of departure from the destination, regardless of the departure or arrival time on the first or last day. The rooms must be vacated at 10:00 am on the last day, leaving the hotel and/or luggage storage facilities available to the passenger until the time the passenger picks them up. The assignment of the rooms will be made upon the arrival of the passengers in accordance with what was purchased and specified in the voucher, and according to availability at the time of check-in. When the passenger requests to change the assigned room for a higher category, the corresponding price difference will be paid by the passenger. All rooms are standard category, unless otherwise specified in the issued documentation. Excursions are not redeemable under any conditions. In the case of any contracting of optional excursions, they are at the expense and risk of the passenger at the time of contracting them, releasing Glaciar Turismo from all responsibility linked to the contracting and/or provision of these.

The excursion times can be modified up to 10 hours before the time informed in advance, and the return time can also be modified. The search is carried out by the hotel informed by the passenger and documented in the service voucher. Failure to appear at the reported search time implies loss of service without the right to any refund. In the case of services or excursions without transfer with presentation at a port of embarkation or starting point of activity, failure to appear at the time informed in the documentation implies the loss of what was contracted without the right to any refund. The passenger may request with the local operator to change the schedules of the included excursions, as long as their request can be satisfied, otherwise, it will be adjusted to what is regular and scheduled.

1) Extras, drinks, laundry, tips, boarding fees, entrance fees to national parks, service fees, VAT and other current and/or future taxes, nor any service that is not expressly indicated in the service order issued by the travel agent.

2) Meals and/or additional expenses or damages caused by cancellations, delays in departures or arrivals of means of transportation, or for unforeseen reasons beyond the control of the company.

3) Food en route, except those that were expressly included in the programs.

4) Expenses and interest on credit and/or payment card operations.

5) Any other expense that the passenger must make, derived from unforeseeable circumstances or force majeure, will be borne by the passenger, without the right to reimbursement or compensation of any kind.

The company reserves the right to have any passenger leave the tour, at any point during the tour, whose conduct, behavior, state of health or other serious reasons, in the opinion of the company, cause danger or cause inconvenience to the remaining travelers. or may undermine the success of the excursion or its normal development.

The passenger must be informed about everything related to the documentation and visa necessary for the trip that he or she has purchased, and about the requirements of the immigration, customs and health authorities of the destinations included in the tour. Glaciar Turismo is NOT responsible if, due to the lack of said documentation, the contracted services are not provided, nor will it make refunds of amounts paid for the same reason. It is the sole responsibility of the traveler to possess all the necessary documentation for personal identification, before, during and upon arrival at the destination, or upon return to origin and to comply with the requirements required by the aforementioned authorities. This is extremely important when it comes to foreigners, residents, minors, etc.

1) In the case of withdrawal that affects services contracted firmly by the agency, the reimbursement of these will be subject to the contractual conditions under which the respective companies provide their services (hotels, transportation, excursions, etc.).

2) In all cases of refunds, the company may retain the price of the expenses incurred plus the ten percent commission of the services contracted with third parties, except for special conditions mentioned in the vouchers.